-

Three Steps to Building Online Engagement with the Healthcare Community

Posted by Taylor Kennedy on June 14, 2017 in Social media

INTRODUCTION Research by the Commonwealth Fund shows that community partnerships and initiatives improve a health plan’s image and helps build relationships with providers. These days, it’s even more important to build engagement with the community because the Affordable Care Act requires some hospitals (nonprofit) to perform a community health needs assessment every three years. Following are […]

Tags:

 
-

How Hospitals Can Create a Customer Service Culture

Posted by Brian Lee on May 18, 2017 in Public relations

INTRODUCTION These days, hospitals have strong incentives to improve the patient experience. One reason is that the CMS reduces Medicare payments for poor-performing hospitals. Another is that the CMS publicly releases the results of patients’ perspectives of their hospital experience in its Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey. Need another reason? Accenture reported […]

Tags:

 
-

How to Communicate to Staff During M&A

Posted by Brian Lee on March 29, 2017 in Public relations

INTRODUCTION Mergers and acquisitions (M&A) among health systems and IDNs seem to be a regular occurrence. In fact, PwC called 2016 the year of “merger mania.” While it’s a must to explain the benefits of consolidation to patients, stakeholders and the community, employee and volunteer communication is arguably more important. In other words, position internal […]

Tags:

Copyright © 2011-2017 Revelation PR, Advertising & Social Media Blog All rights reserved.
Desk Mess Mirrored Child v1.0 a child of the Desk Mess Mirrored v1.8.1 theme from BuyNowShop.com.