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Social Media Platform of the Month: Houseparty
Houseparty is an app for group video chatting. Think Facetime but with up to eight people.
The app became available this year from the same people who developed the old live video-streaming app, Meerkat. Users add friends within the app, and then they get push notifications when their friends are online.
For businesses, this can become a new way to do customer service. Instead of one-on-one conversations, think about times when it would be beneficial to bring others into the conversation. For example, your customer service rep could be flanked by technical support and a translator.